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For technical support and FAQs, please visit the Help Center.

Family, Homeschool, and Classroom subscribers who pay by credit card can change billing information, view receipts, renew, or cancel with Subscription Management.

Email

Email

Please select from the following options.
Phone

Phone

212-574-6000
Toll-Free (866) 542-7246 (86654BRAIN)
Fax

Fax Number for Orders

866-867-MOBY (866-867-6629)
Mailing Address

Mailing Address

BrainPOP
71 W 23rd St., 17th Fl
New York, New York 10010

If sending payment, please make all checks payable to “BrainPOP” and address to BrainPOP Accounts Receivable.

Unfortunately, due to the high volume of letters sent to Tim and Moby, we can not guarantee a response. But please know that we do share all comments, suggestions and questions with our editors.

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